Salesforce Certification - Administrator & App Builder Course
Learn from the Best, Learn from TopD
Features of This Course
Why Choose Salesforce Certification Training?
With TopD Learning’s Salesforce Certification – Administrator & App Builder Course, you can learn how to manage and develop apps for one of the most popular CRM platforms worldwide. This training enables you to pass two Salesforce certification exams – Salesforce Administrator Exam (ADM 201) and the Platform App Builder (CRT 403) Exam.
In this Salesforce certification training, you will learn how to customize your application including page layouts, fields, tabs, and business processes, create a secure Salesforce environment, maintain and import clean data, create high-value reports and dashboards, and set up workflow automation.
Course Curriculum
- What is Cloud Computing
- Service and Deployment models in the Cloud
- Market situation
- Cloud Ownership
- Introduction to SF1 and Force.com Platform
- Declarative & Programmatic Options in Force.com
- Meta-data Driven Architecture
- Multi-tenant Architecture
- Business and IT benefits
- Use of SF1
- Sign-up for a Free Environment / Org
- Adding company logo
- Benefits of System overview
- Salesforce Key Building Blocks
- Editions and Different Environments Available
- MVC Pattern
- Student App
- Student App Master Basic Data Model
- Student Master and Marks/Grades
- Student Master Basic Security Model
- Student Master Reports
- Student Master Application Scope
- Custom Objects and understand various properties in the Object definition section
- Standard objects
- Field and Data Types
- Custom Field Properties
- Field Dependencies
- Types of Relationship Fields
- Search Layouts
- Security Model Mind Map
- System Level or Org Level Security
- User Administration and Troubleshooting
- Permission Sets
- Profile and Permissions Sets
- Password Policy
- IP Address security
- Login hours
- Session settings
- Activations
- Page layout assignment
- Tab setting
- Field level security
- Security Model Mind Map
- Record Level and Object Level
- Organization wide defaults
- Organization wide defaults – Student App
- Role and Role Hierarchy
- Criteria Based Sharing
- Different ways to gain Record Level Access
- Public Group
- Queue
- Public group Vs Queue
- Business Logic Mind Map
- Different Options to Implement Business Logic
- Functions
- Formula
- Validation Rules
- Rollup Summary Fields
- Record Types and Page Layouts
- Business Process Automation
- Business Requirements – Workflow Rules
- Workflow – Actions (Time When Action Takes Place)
- Workflow – Actions
- Workflow – Considerations
- Approvals – Introduction
- Approvals – How to Create A Process
- Approvals – Actions
- Approvals – How and What Can Approvers Do
- Sales Cloud
- Sales Process
- Sales Productivity Features
- Lead Management
- Lead auto response
- Lead assignment
- Web to lead
- Accounts and Contacts Management
- Opportunities
- Campaign Management
- Price Book, Products, Price Book Entries
- Service Cloud
- Case Management
- Typical Service and Support Process
- Automation – Web2Case and Auto-Response
- Automation – Email2Case
- Automation – Assignment Rules
- Automation – Escalation Rules
- Email Templates in Case Management
- Channels
- Case Resolution – Solutions
- Case Resolution Using Knowledge
- Communities Basics
- Communities Setup and Administration
- Communities – Ideas and Answers
- Data Handling and Processing Overview
- Exporting data and Regular Backup
- External ID and Unique Fields
- Import Data
- Apex Data loader
- Import Wizard and Data Loader and compare the features, Update, Upsert operations, Delete and Hard Delete records,
- Transfer record ownership
- Report with and without modifications
- Tabular report, summary and matrix report
- Report and Security
- Report Builder and Standard Reports Available
- Custom report type and store in a folder
- User filters in reports
- Dashboard
- Bucket field
- Tabular Report significance
- Summary report significance
- Matrix report significance
- Joined report significance
- Dynamic dashboard
- Customizable parts of the SF1 app
- Security and customizable settings
- Navigation menu
- Compact layouts and Mobile cards
- Basic admin activities on Salesforce A
- Outlook and SF synch up
- Activity management – Tasks, Events and Open activities
- Tasks and events
- Folders and Document templates
- AppExchange
- Chatter groups, feeds, people
- Files, Follow records, people
- Groups Topics and Files
- Global action types-Create
- Log a call, Custom VF page
- Custom canvas, Publisher layout
- Global an Object specific actions
- Salesforce1
- SalesforceA
- Salesforce1 Vs SalesforceA
- Outbound Change Sets
- Inbound Change Sets
- Deployment Settings
- Milestones
- Sandboxes
- Change Sets
- Packages
- Lightning Components
- Lightning Component Capabilities
- Lightning Components vs. Visualforce
- Custom Buttons
- Custom Links
- Records with Actions
- Global Action
- Object Specific Action
- AppExchange Overview
- Finding and Selecting an App
- Installing an App
- Finding a Developer
- Finding a Consultant
Salesforce Training Course Features
Instructor-led Live Sessions
We use only the finest instructors in the IT industry with good experience. Learn from our instructor and interact live at your desired place via virtual learning programs scheduled to run at specific times.
E-Learning Self-Paced Training
We offer self-paced training programs, which are structured in modules so as to offer maximum flexibility to those who wish to work around their already hectic schedules.
One to One Training
We offer is one to one training as a mode of educational training where you can Interact one to one with the instructor to get a fully focused training experience. It is preferred by students who prefer a personalized approach.
24 x 7 Expert Support
We have a lifetime 24x7 online support team to resolve all your technical queries, through a ticket based tracking system.
Certification
After successfully completing your course & projects, TopD Learning will provide a professional certification for you.
Lifetime Access
You will get lifetime access to our LMS where quizzes, presentations & class recordings are available.
Course Completion Certification
Give your resume a BOOST, and join Top Companies with a good package.
You will receive a course completion certificate post completing all assignments & tasks certifying that you have learned the skills and completed the course successfully.
Frequently Asked Questions
FAQs
You will never miss a lecture at TopD Learning! We’ve got you covered:
- View the recorded session of the class available in your LMS.
- You can attend the missed session, in any other live batch.
